'K Now What? Privacy Policy

Effective Date: October 1, 2024

At K Now What, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Purchase products from our store
  • Use our travel hub for booking flights, accommodations, car rentals, and more
  • Interact with our website or contact us via email

The types of information we may collect include:

  • Personal Information: Name, email address, shipping address, and payment information
  • Account Information: Username, password, and other account-related details
  • Travel Preferences: Information related to travel planning, such as destination, dates, and number of passengers
  • Technical Information: IP address, browser type, and usage data

We may also collect and share personal information as necessary to facilitate drop-shipping of products purchased through third-party vendors.

2. How We Use Your Information

We use the personal information you provide for various purposes, including:

  • Processing orders and fulfilling product shipments
  • Sending newsletters and promotional emails (with your consent)
  • Providing personalized travel booking options through our travel hub
  • Responding to customer inquiries and offering support
  • Enhancing your experience on our website and tailoring content to your preferences

3. Payment Processing

We use Stripe as our third-party payment processor for transactions made through our website. When you make a purchase, your payment information is securely transmitted to Stripe for processing. We do not store your payment details on our servers. Stripe may collect and process your payment information according to their own Privacy Policy. We recommend reviewing Stripe’s Privacy Policy to understand how your data is handled.

4. How We Share Your Information

We may share your information with the following:

  • Third-Party Service Providers: We work with third-party vendors, including drop-shipping businesses, to fulfill orders and offer products. These vendors may collect personal information as necessary to process and ship your orders.
  • Marketing Partners: If you’ve subscribed to our newsletter, we may share your information with third parties to help deliver marketing materials.
  • Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, improve site performance, and provide targeted advertisements. You can control or disable cookies through your browser settings. For more information on our cookie usage, please refer to our Cookie Declaration.

6. Your Rights Under GDPR and CCPA

If you are a resident of the European Union (under GDPR) or California (under CCPA), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal information that we have collected.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Object: You can object to the processing of your personal data.
  • Right to Data Portability: You may request your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at scott@k-now-what.com.

7. Data Security

We take data security seriously and use industry-standard practices to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. International Data Transfers

As a Canada-based company, we may transfer your personal information to countries outside of your home jurisdiction, including to service providers located in other countries. By using our website, you consent to the transfer of your information to other countries, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy from time to time.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at scott@k-now-what.com.